1. GENERAL TERMS
1.1. All the parcels will be sent with a tracking number.
1.2. We ship to Europe, Overseas France, USA, Canada, Australia.
1.3. The exact shipping costs will be calculated at the checkout.
1.4. We ship the order within 24 h from Monday till the Friday’s morning after receiving the payment.
1.5. The shipping place is Estonia, Baltic States, European Union.
2. SHIPPING COSTS
2.1. The exact shipping cost will be calculated at the checkout.
2.2. The exact price depends on the destination country and on the VAT of the destination country (if the order will be shipped within the European Union).
2.3. Shipping costs start from a small fee of 2.90 € (including the VAT of Estonia).
3. SHIPPING METHODS
3.1. The exact shipping methods will be shown at the checkout.
3.2. The standard shipping method is by local post company (the orders are trackable through the websites of the local posts like USPS, PostNord, La Poste, Royal Mail, Poste Italene, Correos, Posti etc).
3.3. Other shipping methods include DHL, Fedex, GLS, Itella.
4. SHIPPING TIME
4.1. Delivery time of the ordered goods depends on the transport service providers and on the address and the location of the customer.
4.2. EU and Europe = approximateley 3-7 days.
4.3. Outside of Europe = approximately 5-14 days.
5. CANCELLATION OF DELIVERY
5.1. After the order is shipped by post we cant gurantee the cancellation of the delivery (if you contact us directly within one day after we have shipped the order, there should be a possibility to cancel the order, but we cant guarantee it. It depends on how quickly the delivery company sends the parcel abroad).
5.2 If the order is already shipped you can decline the parcel if the post company tries to deliver it. After decling the parcel the post company is obliged to return the parcel to us. After receiving it we will refund the order.
6. DAMAGED OR LOST PARCELS
6.1. If the order is damaged and it cant be used anymore or it was lost on the route then please contact us directly.
6.2. We either refund all the costs or dispatch it again (depending on the customers wish).
7. DELAY OF THE SHIPPMENTS
7.1. We take no responsibility of the delay of the delivery if it stays in the range of 7 days after promised shipping time.
7.2. We take no responsibility of the delay of the delivery caused by force majeur.
7.3. We take no responsibility of the delay of the delivery if the address provided by the customer was false.
8. SHIPPING INSIDE ESTONIA
8.1. Shipping costs start from 2.90 €.
8.2. Shipping methods:
8.2.1. Parcels terminals: Omniva, Itella
8.2.3. Courier: Itella
8.3. Delivery time: within 1-3 days after posting the parcel.